this post was submitted on 08 May 2026
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Yes. They RMAd my left index controller a year out of warranty, in addition to always replying within hours. Literally never had a better support experience.
Meta on the other hand is a slew of incompetent fucks that have zero power, until you finally get pushed through to their "specialist team" who takes a fucking full day for EACH REPLY, and even then I had to basically demand a refund for something that was never shipped to me, and (once I bought one later) discovered it literally could not have even fit in the box they sent the other shit in.