I wasn't even the mod involved in this until they decided to spew abuse at me in a completely unrelated community that I do mod. Ugh. Why are people like this, and why are so many of them on this platform?
Edit: If this is too close to the spirit of rule 5, I apologize and no hard feelings if you remove it. Trying to make a general point here and anonymized all the identifying bits.
Edit 2: Some of you recognized the user despite my attempts to anonymize things. While it's all there in the modlog, please don't doxx the user as I'm only highlighting the behavior and have already reported them via proper/official channels and shown them the door for the little communities I run.
I'm pretty sure these are trolls trying to make your life harder. You probably have a nice community.
Thanks! I immediately thought they were a troll, but I can't really act on assumptions, so… I let the troll out themself, then act.
I go the opposite route. I ban them for a day or so. If it's a troll, they go away and create a new account. If it's a real person, I have a discussion with them or I check on them once they come back. It's worked out pretty well for the community.