I wasn't even the mod involved in this until they decided to spew abuse at me in a completely unrelated community that I do mod. Ugh. Why are people like this, and why are so many of them on this platform?
Edit: If this is too close to the spirit of rule 5, I apologize and no hard feelings if you remove it. Trying to make a general point here and anonymized all the identifying bits.
Edit 2: Some of you recognized the user despite my attempts to anonymize things. While it's all there in the modlog, please don't doxx the user as I'm only highlighting the behavior and have already reported them via proper/official channels and shown them the door for the little communities I run.
Oh, that reminds me someone I banned some months ago. It went like this:
OP shared some on-topic but borderline NSFW content, in a comm I mod. I requested (not demanded; just requested) OP to use the NSFW tag, so people (incl. me) could go wild discussing it, without making others uncomfortable. OP did it just fine, no issue, I know that poster and they're a fairly reasonable person.
Then a second user started stirring shit up about my request. Their complain was TL;DR "I assume you're overly sensitive, grow a thick skin" and using an ableist slur as a slur, in a way that targets a marginalised group. I gave them a 3d ban. Just three days, as it was first offence… and because if you give this sort of user enough rope, they'll quickly find a way to ban themselves.
Bingo. And as soon as I banned them, they started DM'ing me. Ban elevated to permaban, messages reported, and admins eventually banned them. :-)
I'm pretty sure these are trolls trying to make your life harder. You probably have a nice community.
Thanks! I immediately thought they were a troll, but I can't really act on assumptions, so… I let the troll out themself, then act.
I go the opposite route. I ban them for a day or so. If it's a troll, they go away and create a new account. If it's a real person, I have a discussion with them or I check on them once they come back. It's worked out pretty well for the community.