this post was submitted on 17 Sep 2024
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How does Amazon handle repairs? I've had two of the Barnes and Noble Nook e-readers, and when they broke/stopped responding to the power button their answer was to buy a new one.
I doubt any company would offer repairs on such old hardware (I'm also the kind of crazy that fixes my own stuff so wouldn't know if they did) but the kindle is the most popular reader so parts are easy to source.
The first nook I ever owned was 5 months old when it stopped powering on. I don't think this was a case of old hardware. It was a case of these types of manufacturers making "tech" without realizing that their tech might require repairs or even a warranty.
In any case, this doesn't answer my question. How does Amazon handle repairs? Do you send in your broken device with an RMA and they fix it and send it back?
you're guess is as good as mine