this post was submitted on 17 Sep 2024
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I have a Kindle paperwhite 6th gen and software or repairability have never been an issue
Depends on how you read. I have 3tb of manga locally hosted and with android readers I can just stream the books directly to the device. With kindle or some others I’d have to copy the books to my computer and then to the kindle, which is a total chore because I read a lot
Kindle does win because of repairability though, if only because you can actually source panels for most of them due to their popularity. A handful of boox readers can have their panels sourced but most can’t, including the most expensive color ones. This is more the fault of e ink though, who literally would rather have a monopoly on the panels rather than increase supply and lower costs (or relax their patent nonsense and maybe get some more innovation in the space)
How does Amazon handle repairs? I've had two of the Barnes and Noble Nook e-readers, and when they broke/stopped responding to the power button their answer was to buy a new one.
I doubt any company would offer repairs on such old hardware (I'm also the kind of crazy that fixes my own stuff so wouldn't know if they did) but the kindle is the most popular reader so parts are easy to source.
The first nook I ever owned was 5 months old when it stopped powering on. I don't think this was a case of old hardware. It was a case of these types of manufacturers making "tech" without realizing that their tech might require repairs or even a warranty.
In any case, this doesn't answer my question. How does Amazon handle repairs? Do you send in your broken device with an RMA and they fix it and send it back?
you're guess is as good as mine