Exactly who knows!?
But in all seriousness, considering how large the company seems to be with outsourcing and multiple internal levels of support, it sounds like a juicy target both for ransomware and industrial espionage.
NotYourSocialWorker
joined 2 years ago
With deep fakes all around you can't really trust a phonecall just because you believe that you recognise the voice 😉😆
I recently had the misfortune of trying to fix a problem on my kids windows computer and it's striking the difference between Linux and windows forums.
A Linux forum:
"RTFM but here's four commands that will fix your problem plus fix a bunch of things you didn't even know you had a problem with"
A windows forum:
"My name is Mr Anderson and has been awarded high quality question answerer three years running plus best cut lawn by the HOA. I am not affiliated in any way with Microsoft so don't go running to them if you mess up your computer.
Here is fifty eleven things to click on that is highly dependent on the language set on the computer and which is likely changed by Microsoft since I wrote this. The instructions are also highly general and in no way specific for your actual problem."