As a (training) phlebotomist (someone who draws blood), working with patients who struggle with needles requires an immense amount of empathy and a calm demeanor. I find that not all phlebotomists are great at calming patients, and some definitely don't handle it the best. I don't want to hurt or distress my patients, so I do my best to be as calm and collected as possible. Unfortunately, those are also the most stressful draws for me, as they could be accompanied by syncope (fainting) or panic attacks. For patients where that may be an issue, it's best practice for them to lay down in an exam room so that they aren't injured if syncope were to occur.
But I will certainly say that if you have a spot that you've found works well, communicate that to the phlebotomist! It helps both of us, because it helps us find a viable vein quicker, and it feels less stressful when we go for the poke. You also have the right to ask us to stop at any point. We cannot draw blood from a patient who doesn't consent. It can help to have someone with you, but if you aren't able to arrange that, I can at least say that I will do the best job I can to calm you and keep you grounded. You can also ask to be laid down if you prefer.
My experience is limited to that of the provider, as I have no trouble with needles myself, but I try my best to understand and be empathetic to those who struggle with it themselves. One of the people in my cohort actually has a needle phobia (but only when the needle is going in them), so I'm trying my best to learn how to best calm them so I can be better with patients in the future.
I guess the point of me making this comment is to say that, as medical staff, we empathize with you, and want to do our best to make the draw as easy, quick, and painless as possible for you. We (or at least I) want to make sure that we do everything we can to help you through a stressful situation ❤️
