techsupport

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The problem that l've been facing with @ente continues to persist. Sometimes Mastodon is better than email. (hear-me.social)

submitted 2 weeks ago* (last edited 2 weeks ago) by codewizard@hear-me.social to c/techsupport@lemmy.world

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The problem that l've been facing with @ente continues to persist. Sometimes Mastodon is better than email.

I was having a great time with #ente uploading photos from my Samsung galaxy phone, when one fine day, the website refused to open on my browser. And the problem has been persistent since. I've been writing to the support team frantically. I'm yet to get some productive reply.

Meanwhile, someone suggested me to download the app as that would give me a greater experience. Frankly speaking, l need to keep my phone in a usable condition and not make it a piece of an exhibition. So, l simply cannot install another app on my device.

Any suggestion anybody ??

@techsupport

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