this post was submitted on 05 Nov 2025
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techsupport

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Hello,

Would anyone happen to be familiar with the Tech Support company, EasyITGuys?

They seemed to be hiring for some remote support, but I've never heard of them.

Just trying to see if anyone has come across them before I send them too much of my information. ๐Ÿ˜ฌ

Thanks a lot for taking the time to provide any advice or info.

Have a great week.

EasyITGuys

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[โ€“] slazer2au@lemmy.world 5 points 2 weeks ago

I get a 403 forbidden from Europe. That is either a bad sign or they don't want to deal with EU laws, again, a bad sign.

[โ€“] just_another_person@lemmy.world 5 points 2 weeks ago* (last edited 2 weeks ago)

You DO NOT want to work for any of these companies that say they have a national presence. Let me explain:

A few years back during the first Trump admin when those idiots starting letting foreign companies open up remote slop shops in the US, there was a prevalence of these off-shore "Remote IT" outfits, almost entirely out of India and Eastern Europe.

The way they operate is they have someone in the US incorporate a business, they build up a web presence with all the US contacts and routing for calls that go overseas. For 50% of the work they do some shady remote connect things and overcharge people fixing things like a stuck printer. The OTHER 50%, they say they need to send someone to your home or business, they charge you $200, then they contact someone local to wherever the job needs to be done and pay them $50-$75 to do it. Lina Kahn caught into this, and shut down a bunch of the venues that allowed this to happen up until a few months ago.

In the past 6 months, almost all of the IT companies I come into contact with are straight up overseas and pulling the same bullshit again. You call a number and you get someone in India. They call businesses trying to get them to sign MSP contracts, promising local techs to be available on demand. Of course this isn't true, and they just pull the above by hiring them through these gig works sites wherever they can, because they know they have the online presences to get listed in search results, but the actual help they provide is total bullshit. Think "Geek Squad" but 10x worse.