this post was submitted on 03 Feb 2026
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Lemmy Shitpost

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Welcome to Lemmy Shitpost. Here you can shitpost to your hearts content.

Anything and everything goes. Memes, Jokes, Vents and Banter. Though we still have to comply with lemmy.world instance rules. So behave!


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1. Be Respectful


Refrain from using harmful language pertaining to a protected characteristic: e.g. race, gender, sexuality, disability or religion.

Refrain from being argumentative when responding or commenting to posts/replies. Personal attacks are not welcome here.

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[โ€“] Lemminary@lemmy.world 4 points 21 hours ago (1 children)

People just want to be taken seriously.

Had this experience yesterday. I called in to get an update and the first guy was a dry jerkoff who would cut me off in a condescending tone. The second guy said virtually the same thing as the first guy, but let me speak a bit and ask a couple of questions, and that made everything 100x better.

[โ€“] Delphia@lemmy.world 2 points 19 hours ago

In their defence its also a lot easier for me because I'm not in a call center, my calls arent recorded and I dont have scripts or churn times to adhere to. Customer service in a call center must absolutely be someones definition of hell.

I've point blank said to customers things like "Look, I appreciate that you're upset. Please believe me that I am upset too, because I have to go ask that idiot why he did what he did, document the conversation and I guarantee you the answer wont be a clever one" and "This is definitely our fuckup, not that I should use language like that with customers but 'mistake' just doesnt cut it"