Selfhosted
A place to share alternatives to popular online services that can be self-hosted without giving up privacy or locking you into a service you don't control.
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I tried Zulip for a small org. Used their hosted version since it's quite generous for nonprofits. I personally liked it, but I was very much in the minority. Most of our people didn't like it. I don't think anyone articulated very well why they didn't like it so it's hard for me to characterize it other than people bitched about the UI a lot. I personally think it works fine, just be ready for some pushback.
We also tried Mattermost, and the uptake seemed a little easier. If you're used to slack, discord, etc., most of them are pretty easy to transition to, but if you're dealing with people that never used a real time chat platform, all of them (even slack) are like pushing a rock uphill because people can be impressively resistant to sensible change.