this post was submitted on 12 Sep 2024
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hey I don’t make the trust rules. ZScaler is trash imo but hundreds of thousands of clients are ‘protected’ by their trust rules. People downvoting my post because it doesn’t wash with ‘the way things should be’ but in reality SSL certs are like email providers these days - if you aren’t paying with one of the big corps, a good portion of your web traffic (or email) might be blocked. Sad but true. There is a reason Let’s Encrypt and Cloudflare et al are heavily used by Crypto sites, and that is due to the anonymity they provide. If all you care about is encrypting traffic, use Let’s Encrypt. If you care at all about perception of trust, use paid SSL. simple.
these are subdomains of a verifiably certified root domain no doubt
Untrue. I work for a global enterprise company that transacts hundreds of millions of dollars via LE certs.
I believe you, but I also very much believe that there are security vendors out there demonizing LE and free stuff in general. The more expensive equals better more serious thinking is unfortunately still quite present, especially in big corps. Big corps also seem to like the concept of having to prove yourself with a high price of entry, they just can't believe a tiny company could possibly have a better product.
That doesn't make it any less ridiculous, but I believe it. I've definitely heard my share of "we must use $sketchyVendor because $dubiousReason". I've had to install ClamAV on readonly diskless VMs at work because otherwise customers refuse to sign because "we have no security systems". Everything has to be TLS encrypted, even if it goes to localhost. Box checkers vs common sense.
The B2B use case isn’t quite what I was referring to with respect to the type of trust required for first time or consumer transactions such as ecommerce. That said, this enterprise doesn’t sound federally regulated at all because if it were, it wouldn’t be using Let’s Encrypt.