this post was submitted on 27 Dec 2025
1153 points (99.1% liked)
Technology
78024 readers
3391 users here now
This is a most excellent place for technology news and articles.
Our Rules
- Follow the lemmy.world rules.
- Only tech related news or articles.
- Be excellent to each other!
- Mod approved content bots can post up to 10 articles per day.
- Threads asking for personal tech support may be deleted.
- Politics threads may be removed.
- No memes allowed as posts, OK to post as comments.
- Only approved bots from the list below, this includes using AI responses and summaries. To ask if your bot can be added please contact a mod.
- Check for duplicates before posting, duplicates may be removed
- Accounts 7 days and younger will have their posts automatically removed.
Approved Bots
founded 2 years ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
Tidal lost me immediately when it took 3 months for them to recognize my cancelation of my subscription.
Tidal didn't work when I had all my privacy settings enabled. It straight up didn't work on the browser on Linux while blocking trackers. If I can't run your app with full blocker settings, then I am not going to run your app.
Umm
Umm what? That I wasn't happy I got charged three months for a service I repeatedly cancelled?
I think the confusion is that you basically said "Tidal lost me when they lost me."
A customer can come back in the future. But probably not after this.
I canceled to shift my charge date originally. Then it became permanent
It sounds like they lost you in 3 months, not immediately.