this post was submitted on 10 Jul 2024
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I dislike the fact even more then the idea.
Called a bank recently.
They: "please say in a word the subject your call is about so we can immediately connect you to the right department "
Me: "LOAN"
They: you said "limits on your cards", 1 for yes 2 for no
I tried 3 times, gave up. They won, I guess.
"Talk to a human"
Repeat these words over and over. Most automated phone systems are programmed to bail out when its clear the customer is just flat out unwilling to engage with their bullshit.
I've called companies that disconnect the call or "in order to connect you to the right agent, please tell us what you're calling about," them inevitably get it wing enough times to make you sit through a menu of about ten choices that are not correct and disconnect after three rounds of this nonsense.