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Is there a federal ombudsman for public services? (fedia.io)

submitted 4 weeks ago by ciferecaNinjo@fedia.io to c/Germany@europe.pub

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I can see from web searches that there are a lot of ombudsman agencies in Germany. But they are mostly private sector. I cannot find the national ombudsman that handles cases of a problem with a federal public service. Does that exist?

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[–] Scipitie@lemmy.dbzer0.com 2 points 3 weeks ago (1 children)

The petitions are again something else. As another user said: when the federalistic complaints don't succeed it's legal time. Even different government bodies sue each other regularly.

And it's not as terrible as it sounds: a complaint is highly subjective and in Germany the system tries to push decisions very fast to "correct" or "incorrect", removing the subjectivity of right or wrong.

Now what our legal and formal system have defined as "correct" I full heartily disagree with regularly. The intention to remove subjective evaluation I welcome though for formal bodies. That removes the leeway to have informal discrimination. And formal discrimination becomes at least transparent right away...

[–] ciferecaNinjo@fedia.io 2 points 2 weeks ago (1 children)

The petitions are again something else.

I was indeed alienated by the mention of petitions because in English it usually means asking lawmakers to change policy. I wondered if it meant something different in Germany. And if it means the same thing, it’s apparently wrong for the EU to list that agency as an ombudsman.

I am normally happy to use courts. But I don’t live in Germany, don’t speak German, and financing a lawyer would be a non-starter. I suppose I could try to find a German NGO who would support my case.

[–] Scipitie@lemmy.dbzer0.com 2 points 2 weeks ago

As this thread is quite old you won't get a lot of additional engagement I'm afraid. What you can do is outline your situation and ask the natives how they would proceed. There are a lot of ways to ... Live in this system without following the intent of the rules :)