this post was submitted on 19 Nov 2025
902 points (99.0% liked)

Technology

89137 readers
5551 users here now

This is a most excellent place for technology news and articles.


Our Rules


  1. Follow the lemmy.world rules.
  2. Only tech related news or articles.
  3. Be excellent to each other!
  4. Mod approved content bots can post up to 10 articles per day.
  5. Threads asking for personal tech support may be deleted.
  6. Politics threads may be removed.
  7. No memes allowed as posts, OK to post as comments.
  8. Only approved bots from the list below, this includes using AI responses and summaries. To ask if your bot can be added please contact a mod.
  9. Check for duplicates before posting, duplicates may be removed
  10. Accounts 7 days and younger will have their posts automatically removed.

Approved Bots


founded 3 years ago
MODERATORS
 

Microsoft's AI CEO, Mustafa Suleyman, has shared his opinion after recent pushback from users online that are becoming frustrated with Copilot and AI on Windows. In a post on X, Suleyman says he's mind blown by the fact that people are unimpressed with the ability to talk fluently with an AI computer.

His post comes after Windows president Pavan Davuluri was recently met with major backlash from users online for posting about Windows evolving into an agentic OS. His post was so negatively received that he was forced to turn off replies, though Davuluri did later respond to reassure customers that the company was aware of the feedback.

you are viewing a single comment's thread
view the rest of the comments
[–] dylanmorgan@slrpnk.net 84 points 11 months ago (5 children)

Pro tip: when your customers don’t like your product, it’s not their fault. It’s yours, and the appropriate response is not complaining or incredulity that people don’t like it. The appropriate response is to change the product or scrap it completely.

[–] T156@lemmy.world 37 points 11 months ago (1 children)

"The customer is always right" might get misused a lot, but it is correct in this instance.

If a lot of your customers don't like something, it's not something wrong with the customers.

[–] WanderingThoughts@europe.pub 18 points 11 months ago (1 children)

Except they see stockholders and investors as their real customers, and us as the plebeians they can dump their stuff on and be grateful for the experience. That's what you get when speculative future value is the only thing that counts.

[–] Olhonestjim@lemmy.world 14 points 11 months ago

Why won't the cattle enter the chute?!

[–] Digit@lemmy.wtf 2 points 11 months ago

Too long in monopoly, this logic escapes them.

[–] WanderingThoughts@europe.pub 1 points 11 months ago

Except they see stockholders and investors as their real customers, and us as the plebeians they can dump their stuff on and be grateful for the experience. That's what you get when speculative future value is the only thing that counts.