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This is basically propaganda from the 90's created by McDonald's to fostet a sense that people are filing tons of frivolous lawsuits. When an elderly woman received THIRD DEGREE BURNS to her pelvis from coffee. Basically, Mcdonalds kept their coffee at 180 degrees because it was fresh longer or something that ultimately made them more money. They refused to settle for only medical costs, so Stella Liebeck's lawyer went for blood in the millions.. McDonald's hired a PR firm that basically specialized in this kind of thing, and the lie of frivolous lawsuits has persisted ever since.
Yeah. Also, this was not the first lawsuit, they had already been ordered to lower their coffee temp and decided to treat the lawsuits as a cost of business. The legal system is often mocked for overly small findings against big business, but in this case McDonald’s was taking the piss a little too blatantly. McDonald’s unsurprisingly did reduce their coffee temps after that, because the damages were finally appropriate to achieve their goal.