this post was submitted on 02 Sep 2025
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§ 357 II S.1 BGB the company has to return the shipping cost. S.2 just the cheapest option though.
§ 357 V S.1 BGB the consumer has to pay for the return if the company has informed him of this fact The company may chose to pay for the return themselves.
BGB is the German civil code. This particular was derived as a national implementation of the EU law for the protection of the consumer and should be implemented in a similar way in all of the EU.