this post was submitted on 13 Apr 2025
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iPhone
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"Messed up" : faceid still on but not working at all to unlock device or apps. Even after a reboot. Can't turn it off, can't add alternative face because primary face detection fails.
Here is what worked, as I read in apple forum: go in faceid settings, on the top block click "Learn more..." scroll all the way to the bottom. Turn faceid off for all apps in "use faceid for:" menu, then on. I know this is not a fix, not supposed to do anything useful, but it worked. It's pretty unnerving, hope I won't get that ever again, as I think it may very well be related to sensors failing progressively (again my device was a return for repair refurbished one)
Pseudo scientific source on apple forums https://discussions.apple.com/thread/255768527?sortBy=rank
Edit: typos, and by the way I understand that iOS starting to disable faceid on a phone with dying sensors is actually a good thing for security.
oh thanks for explaining
you're welcome. I had that first post too quick.