this post was submitted on 07 Apr 2025
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Sorry if I am being a bit thick, but I have now subscribed to Nabu Casa and the remote access works great over the web, but I am confused how the companion app is meant to work. I assumed it was meant (mastodon.social)
submitted 10 months ago by bazcurtis@mastodon.social to c/homeassistant@lemmy.world
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Sorry if I am being a bit thick, but I have now subscribed to Nabu Casa and the remote access works great over the web, but I am confused how the companion app is meant to work. I assumed it was meant to “failover" to remote access when I left the home network. What am I missing?

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[–] shortwavesurfer@lemmy.zip 9 points 10 months ago

I believe when you signed up you were given a link to access it externally and you have to enter that into your companion app as your server address and then there's an option to enter the internal IP address and your SSID so that when you are on Wi-Fi it will just go directly to it instead of using the external link.