Does a TOS on a suicide prevention line feel a bit coercive to anyone else?
this post was submitted on 24 Mar 2025
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Is this new? I'm pretty sure responder services (such as 911 operators and suicide hotline operators) have immunity so long as they're acting in good faith. Also, there used to be good Samaritan laws that allowed independent civilians to offer help, so long as they act in good faith.
Yes, a dead victim's family might want to try to sue the hotline service, but the entire dialog is recorded and proving bad faith would be difficult to do.
Granted, our courts are corrupt like a Seagate HD, but even a click-wrap ToS won't affect those judges who have something to prove.
I find it comparable to the old Rodney Dangerfield joke I called suicide prevention and they put me on hold. I've actually had that happen, since rushes can overwhelm the operator pool.
Isn't the operator pool way too small at the moment?