this post was submitted on 30 Jul 2024
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Plex is a great example here. I've been Hetzner customer for many many years, and bought a lifetime license to Plex. Only to receive few months later a notification from Plex that I am no longer allowed to self-host Plex for myself(and only myself) at Hetzner and that they will block all access to my self-hosted Plex instance. I tried to ask for leniency or a refund, but that was wasted effort as well.
In short, I was caught on a crossfire when for-profit company tried to please hollywood by attempting to reduce piracy, so they could get new VC funding.
...
I am now a happy Jellyfin user and warmly recommend all Plex users to try it, the Jellyfin community is awesome!
(Use your favourite search engine to look up "Hetzner Plex ban" for more details)
@zutto @warlaan Searching about, this was Plex banning the use of Plex on Hetzner's IP block, right? Not a decision made by Hetzner?
Yes, correct.
I apologize if someone misunderstood my reply, Plex was the bad actor here.
Are you still on Hetzner? How's their customer support in general?
Still with Hetzner yeah. Haven't had to deal with Hetzner customer support in the recent years at all, but they have been great in the past.