this post was submitted on 19 Jul 2024
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    CrowdStrike effectively bricked windows, Mac and Linux today. (possumpat.io)
    submitted 8 months ago by variants@possumpat.io to c/linuxmemes@lemmy.world
    62 comments fedilink hide all child comments
     

    CrowdStrike effectively bricked windows, Mac and Linux today.

    Windows machines won’t boot, and Mac and Linux work is abandoned because all their users are on twitter making memes.

    Incredible work.

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    [–] Baggie@lemmy.zip 4 points 8 months ago (1 children)

    Gonna try my best here:

    Crowdstrike is an anti-virus program that everyone in the corporate world uses for their windows machines. They released a update that made the program fail badly enough that windows crashes. When it crashes like this, it tries to restart in case it fixes the issue, but here it doesn't, and computers get stuck in a loop of restarting.

    Because anti-virus programs are there to prevent bad things from happening, you can't just automatically disable the program when it crashes. This means a lot of computers cannot start properly, which means you also cannot tell the computers to fix the problem remotely like you usually would.

    The end result is a bunch of low level techs are spending their weekends manually going to each computer individually, and swapping out the bad update file so the computer can boot. It's a massive failure on crowdstrikes part, and a good reason you shouldn't outsource all your IT like people have been doing.

    [–] themeatbridge@lemmy.world 2 points 8 months ago

    It's also a strong indicator that companies are not doing enough to protect their own infrastructure. Production servers shouldn't have third party software that auto-updates without going through a test environment. It's one thing to push emergency updates if there is a timely concern or vulnerability, but routine maintenance should go through testing before being promoted to prod.