this post was submitted on 08 Oct 2024
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US Law (local/state/federal) ⚖

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Data was exfiltrated from a corp I did not even know had my data; then that company refused to tell me which of my suppliers gave them my data (links.hackliberty.org)
submitted 2 years ago* (last edited 2 years ago) by soloActivist@links.hackliberty.org to c/law_us@lemmy.sdf.org
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A company I have no business relationship with sent me a breach notice stating that criminals got my data. This company is a supplier to many banks, brokerages, insurance companies, etc.

Obviously I want to know which of my banks or insurance companies I am doing business with trusted them with my data. I called and asked. They refused to tell me. But they have made it deliberately complicated. The phone number they gave to breach victims is for a 3rd party call center who knows nothing. So the call center says “we don’t have that info”.

Question: do financial/analytics orgs (or whatever the fuck they are) have a legal obligation to provide data breach victims with the SOURCE of the info? Do they have to tell me which of my banks (or whatever) hired them to be a custodian of my data?

What rights to data breach victims have?

(more background: https://links.hackliberty.org/post/2667522)

(update)
Thanks for all the useful feedback folks! I guess the question that remains is whether there are any federal laws that require the disclosure I am after. I looked up the law for my state here and found no law entitling breach victims to be informed of the source of their personal data. It would help to know the law because the AG, CFPB, and FTC will be limited to the law themselves.

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[–] soloActivist@links.hackliberty.org 14 points 2 years ago* (last edited 2 years ago) (1 children)

I do in fact do that. It’s very useful. But the breach notice came by postal mail.

(edit) In fact, it would have been cheaper for them to send the breach notices by email. I suspect they chose postal mail precisely to conceal from victims who the data source was due to people’s use of email aliases.

[–] SpaceNoodle@lemmy.world 11 points 2 years ago (1 children)

Get an alias home for EVERY company ...

[–] Nollij@sopuli.xyz 3 points 2 years ago (1 children)

This is actually easy enough to do if you own the top level address. E.g. 123 Main St. Just use # or suite unique to the company. It will be up to you to remember that 123 Main St, #874 means it came from your bank.

[–] SpaceNoodle@lemmy.world 4 points 2 years ago (1 children)

Ah yes, the easiest of first steps: own a house.

[–] Nollij@sopuli.xyz 1 points 2 years ago

I've lived in multiple apartments that use the same style. I suspect it's not an option for most vertical housing (apartments/condos on top of each other), but townhouse-style apartments are common once you leave the city centers.