Mildly Infuriating
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My idiotic not-even-briefly-thought-through prediction:
I can only speak to my field, which is legal. Incomprehensible but prolific drivel has always been something the court system has struggled with getting through. That same drivel is now pretty good at pleading generalities but it’s awful at detailing facts.
You can get past the first hurdle in the legal world and unlock a massive and expensive cascade which AI can also effectively navigate for you.
In essence, AI can, very effectively, take an incoherent unreasonable and often mentally unwell litigant and magnify the expense of getting rid of their frivolous claim by over 100.
It’s almost assuredly going to 1. Chock the system. 2. Force massive reallocation of resources in the judiciary 3. Thereby vastly increasing not decreasing legal work. And 4. End up with valid claims being killed in a massive change in judicial attitude toward “clear enough” pleadings as they struggle with an AI influx.
Ugh. I hadn't even thought of AI slop litigation. These companies are giving a firehose to the mentally ill as a monthly subscription.
If only. If you google an AI specifically for litigation you’ll get websites selling weekly access for just shy of $500.
I often get very large pleading dumps immediately prior to a hearing instead of at a more logical time and I think it’s the pro se scrounging the money together for another fix of an expensive AI website.
At least that's prohibitively expensive for a lot of people. It'd be so much worse if it was affordable by more people.
I don’t know. I mean it’s probably a very bad model and these people are just being scammed for a gpt 3.0. I can’t say I like them but I still abhor a scam.
Prediction:
Plaintiff - Submits AI fueled claim.
Judiciary - Uses AI to parse claim.
Outcome: more people attempt claims because previously they were incapable of a cohesive claim, but overall time dealing with individual claims goes down. Probably not in the short term though.
I sincerely doubt it. Judges want to do justice. I think most people would call having a robot judge your pleadings and dismiss merit less claims as dystopian.
Even if it was just “parsing” that’s a layer between you and the judge. Probably also dystopian.
It doesn't matter what most people want. It matters what the wealthy and well connected want. The idea of an AI judge they can control is too big of a temptation. The concept of free legal team is too good to be true. The reality of an AI lawyer who will work tirelessly for a fraction of what a real lawyer would is our future.
Just like they are already pushing AI teachers and doing trial runs on AI doctors. They are coming for the expensive thinking professions first as was predicted.
Business majors will find a way to make it worse.
Because the tech is basically ready baked at this point and it only needs training to get up to date on recent events, I suspect the cheaper, possibly open models will be used for a lot of BS. You don't need the latest vajillion dollar model to run customers through a loop of 'How can I help you today? ... Could you please tell me your account number? ... Please wait while this input is processed by an open-source LLM on a raspberry pi CPU. ... Can I interest you in signing up for our premium service to receive human support? ... That's okay. I'll ask again later. ... Could you please confirm your account details? ... I'm sorry. I'm not authorized to solve your problem. Please visit the nearest branch office of our company, located conveniently one mile from the geomagnetic south pole and our one free tier customer service penguin will be happy to hear your complaint. Is there anything else I can help you with today?'
Doctors and lawyers are professionals with niche skills in reasoning and domain knowledge, not replaceable with an LLM. It takes no knowledge to give someone the runaround. If your goal is the pretense of customer service without actual service, you can run shitty models on shitty hardware to make it slow and even more unreliable, and just slap a disclaimer up front saying your company can't be held responsible for what the LLM spits out. It won't matter if it sucks when it cuts your payroll expenses and cranks your shareprice so hard that every competitor follows suit to get their bonuses up, or frees up so much cash you just buy out the competition given anti-trust laws are just ignored these days.
Never doubt the ability of a business schooler to make the world a worse place.