this post was submitted on 28 Sep 2026
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[–] VitoRobles@lemmy.today 10 points 18 hours ago (1 children)

Why would you need a lawyer?

Thats small claims court. No lawyer needed.

[–] baines@lemmy.cafe 4 points 16 hours ago (1 children)

charge back is even faster

tell me he paid by credit card

pay everything by credit card

[–] Psythik@lemmy.world 2 points 4 hours ago (2 children)

I already made a chargeback request. They're still "looking into it".

[–] baines@lemmy.cafe 3 points 4 hours ago (1 children)

hound them about it

no reason for them to take long

amex never gave me any issue but master card made me escalate once

[–] Psythik@lemmy.world 1 points 3 hours ago (1 children)

I've been calling both Samsung and my bank 3 times a week. I'm trying lol

[–] baines@lemmy.cafe 2 points 3 hours ago

crazy, good luck man, i hope they fix it for you

[–] VitoRobles@lemmy.today 2 points 3 hours ago

If you don't get your money within 30 days, settle in small claims court and let your CC/bank know.

Two things will happen:

  1. Samsung will be forced to respond legally, and apologize/cut you a check.

  2. Samsung does not respond, and the law will force them to cut you a check.

Big companies have a legal team that find it real easy to just pay people off & settle, especially when their lawyers cost thousands of dollars an hour compared to whatever you are owed.