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T-Mobile Just Ripped 8 Million Customers Off Their Grandfathered Plans – and Raised Their Bills (www.gadgetreview.com)

submitted 2 weeks ago by spaghettiwestern@sh.itjust.works to c/technology@lemmy.world

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“T‑Mobile will never change the price you pay for your T‑Mobile ONE plan.” That was the promise. The Un-contract. The whole reason millions of customers picked the magenta team over Verizon and AT&T in the first place. Now T-Mobile is retiring legacy 3G and 4G-era plans — Magenta, ONE, Simple Choice — and automatically moving customers onto “modern” 5G plans at higher monthly costs. Billing changes hit mid-July for the current wave. The company that swore it would never surprise you with a rate hike just sent the notification.

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[–] elucubra@sopuli.xyz 7 points 2 weeks ago

Airtel did that to me when I got the first Smartphone. They argued that the forever was for 3G, not 4G, although there was no mention of such a thing in the contract. They lost 4 mobile lines, a landline, and ADSL forever.