this post was submitted on 11 Jun 2026
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doordash is a horrible example...
they do nothing but keep you lazy.. they don't make the food, package the food, or see the food.. that's the restaurant's problem, not doordash
that said, don't use doordash... or Uber...
You have no idea how helpful DoorDash/Ubereats is for people with health issues and no support network. I'm not going to share any of my details but I'd be in a much worse situation if I couldn't rely on DoorDash for meals.
Yes, before the invention of DoorDash people with health challenges just died. No one could order food and have it delivered by cabs or the restaurant. Not like pizza places did delivery at all let alone base their whole business model around it. Really just a good thing such Uber and Dash companies came along to be super valuable middlemen charging a fee to everyone involved.
Well, it’s definitely tangential. The only overlap is how their refunds don’t actually fix anything and there is no path to actually addressing the original customer intent. A new order would be more money, and a gamble on the same error happening (maybe even intentional neglect by the people at the restaurant). And having to go out and get it yourself breaks the whole reason you engaged with the company at all.
It’s a very broken customer service system they have. And it has to be that way to keep their margins.
The part that irritates me is the act like they can't refund anything after "the store confirmed the order". One time I meant to check the price of a liquor bottle, dropped phone, between trying to prevent it falling and picking it up I touched the purchase button. The store "confirmed the order" within 30 seconds. Since the store confirmed the order and started "preparing the order" I could cancel it but couldn't get a refund. The issue? It was 11:15pm. Legally liquor stores can't sell packaged liquor after 9pm here. Either a. The store didn't confirm anything and have be not started preparing anything b. The store is openly defying multiple laws. The c. The you are full of shit. Plus what's "preparing" a bottle of liquor? Why can't you send a notification of "put it back on shelf" and be done? Fine yeah my mistake of accidentally pressing button, maybe a 10% "restocking fee" still bullshit but acceptable. Not being able to cancel order at all though???
If it's not clear, the store was closed but order was defaulted to be delivered at 11am the next day as that was next available legal delivery time.
Charge back time! That is like full on Karen mode appropriate (a very rare occurrence).
Since we know what happened is the liquor store just has every order that comes in "confirmed" by default and its just better for them and Dash to work this way. Like what if a child had hit the button? Fuck you I guess?