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this post was submitted on 01 Jun 2026
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And according to this post we're commenting on, 1 in 5 youths are using chat bots for mental health advice. It's not going to be the case that all those youths never realized that they could talk to a real person. They talk to a chat bot because they prefer talking to a chat bot. And again, we have something like 60 years of evidence that a lot of people prefer talking to a chat bot for stuff like this.
That's not my experience.... Not a lot anyways. Like 7cups has an AI bot, but I really don't think many people use it
People generally want actual human connection, genuine empathy. Though sometimes a chat bot is useful in a journaling sense, I'd imagine. I can't see people actually getting meaningful support from a chat bot, as they don't tend to ask good questions. You would probably get bad advice instead.
One of the most common fundamental mistakes people make when dealing with other people is the assumption that the other person thinks just like them. "If they only knew what I know, and if they had access to the same tools I use, they would definitely 100% make the same decisions as me." But that's simply not true. I'm confident that you see examples of this on a daily basis.
Even neurodivergent people? I don't think that's the only exception, either. Some people are simply intensely private, and they don't want other people to know about their problems, even anonymously.
A whole hell of a lot of people are introverts, and feel stressed with the expectation to talk to other people. Based on your not seeing people wanting to avoid human conversation, I have to assume you're an extrovert, but I might be wrong about that. But if you are an extrovert, it's not surprising that an introvert doesn't make any sense to you.
There are people who probably wouldn't mind talking to people, but who don't like the expectation that they'll have to keep talking, or prefer the convenience of chatting at their own pace. Maybe they prefer a chat bot over a human because you can send it a chat line once per hour and it won't be confused.
These are just a few reasons that I quickly thought of that people might prefer a chat bot. I'm guessing there are many other reasons. If you approach the concept with empathy, you'll probably be able to think of reasons, yourself.
Yes, now we're back to the point of the post. That chat bots are not built to deal with this and so therefore are likely giving bad advice. Thus, why I said we need a LLM chat bot that is specifically engineered to give good therapeutic advice.
Again, you used the term "a lot". Which is ambiguous but implies "a, well, lot."
Yes, there's some people with mental health issues that sometimes prefer a bot over a human. This isn't healthy.... And the prefer is doing heavy lifting. The bot is there 24/7... People aren't. The peers I support overwhelmingly prefer me (or another real human.)
I do peer support. AI isn't taking away jobs in mental health anytime soon. I'm just a volunteer.
While it's common to talk to chat bots, again, most people don't find them genuinely supportive. This is from years of experience as a 5-Star listener on 7cups. :)
I welcome you to join. We can always use more members and listeners.
Just chiming in. It sounds like you're disregarding what he's getting at, chalking it up as unhealthy to be the kind of person who doesn't feel comfortable sharing private issues with others. I was most definitely the kind of teen who couldn't feel comfortable talking to people about my problems, and even now I feel that way about a few of them. There's a real comfort in talking with something that doesn't really "exist" just to get your feelings sorted without the threat of judgement or scrutiny from others. For as long as that remains an option, someone is going to want to utilize it.
Speaking as myself, I would never want to use 7cups if I have need for an outlet for particularly difficult thoughts or emotions. My reasons are private, which is precisely the matter being discussed here. Your only solution, to seek an alternative to a chatbot, outright would not work for me. I'm more likely to do nothing at all if my options are "do nothing" or "talk to someone". In my case, I would much rather there be an effective, private chatbot that is capable of handling these difficult conversations than deal with a random person whom I feel no comfort sharing anything with at all. You might find a desire for emotional privacy unhealthy, but that's what I have. I'll probably use a chatbot to circumvent a person, especially when I have no person available. Would you rather that chatbot fuck me over or handle things with care?
Just to add something: most people don't need or benefit from an AI therapy service like this, so even if we accept that such a service is necessary for some people, you would never, ever, ever want this service to be popular.
If it's popular, then it's being used by people who don't need it. If people are using it when they don't need it, then we're engendering a kind of asocial, learned helplessness into them that is really, really destructive to society long term.
At best, I would want this to strictly be on a case by case basis.
This is just an informed personal opinion, but I don't think it's possible for an LLM to do this.
Truly, I think Eliza would be better because Eliza doesn't give advice.
Agreed on the popularity. Some things are better off rare. Cars became popular, and now American infrastructure is fucked. We should always tread carefully.
As far as an AI handling anything with care, frankly I trust it more with some cases. I don't trust people to make the right calls when presented with a combination of certain traits, especially when we get into areas where bias and ignorance are strong in the culture. At least an AI won't get you institutionalized or thrown into a camp where people try to "fix" you when you bring up an issue where that's their go-to answer to your problems. People can be cruel. AI can be careless. One of those problems feels more solvable to me.
You need professional help. 7cups offers that as well, but it costs money.
Gee thanks. Great listening.
I'm not on fucking lemmy to listen to people in an active listening context.... But I'll strongman you:
Again, you would do better with genuine (even professional) human help. Chat bots are often sycophantic and even worse. You're just digging deeper into your hole. And even though you've dug deep...
You literally reached out to a human to rationalize your thinking.... What does that tell you?
This is what a good listener does that bots don't.
I actually agree with you. Usually, people are a great resource to have that AI can't replace. If we use AI for every issue, it'll atrophy our ability to solve them ourselves. However, there are certain issues that are just private matters, and people aren't equipped to handle them like you might want. The only thing I'd want from an AI on those matters is a reminder that I'm not broken, that I'm human, and that I'm not as alone as I think I am. AI does that fine. It also suggests speaking with a human at every opportunity. It'll always be on the individual whether they do that. I wouldn't tout AI as a replacement to therapy or anything of the like, but I do like that people who feel the way I do have an outlet for when other people aren't the answer. And I promise you, there are plenty of examples where other people aren't the answer. Go back a few decades, and other people could give you a lobotomy for your mental health. Things are better today, but shit with that same flavor is still on the table. The trust isn't there.