this post was submitted on 13 May 2026
209 points (99.5% liked)
PC Master Race
21109 readers
589 users here now
A community for PC Master Race.
Rules:
- No bigotry: Including racism, sexism, homophobia, transphobia, or xenophobia. Code of Conduct.
- Be respectful. Everyone should feel welcome here.
- No NSFW content.
- No Ads / Spamming.
- Be thoughtful and helpful: especially when new beginners have questions.
founded 2 years ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
From that link "Despite qualifying for warranty coverage, Umart is only willing to issue a refund for the original purchase. "
That sounds like an extended service plan denial, not the manufacturer's warranty. I believe @CountVon@sh.itjust.works is referring to manufacturer's warranty.
Yeah, that's what I was referring to. For years now I've avoided buying RAM with anything less than a limited lifetime warranty. I would hope that manufacturers wouldn't renege on their own warranties, but these are crazy times...
So Australian consumer Law is one of the strongest in the world, it requires goods to be warranted for "a reasonable lifespan" which is independent of the manufacturers warranty, from what it says in the article is say that umart are calling foul of multiple posts of Australian consumer Law, reasonable lifespan and right to choice of repair, replacement or refund.
As to their statement of it being a minor fault I would say in response that it causes the PC to be unstable which would be a major fault in my books.
Here is the link for the ACCC page, it you're Australian I strongly recommend you check it out.