this post was submitted on 13 May 2026
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Dont be shy to RMA RAM that's faulty. Even if its old - they will replace it. Yes, RAM is far more expensive now for them to RMA - but they are making absolute bank.
Samsung as an entire business reported profits up 800% in just the last 3 months. Memory was 90% of their earnings. That's insane when you look at how many market sectors they're in.
SK Hynix is up 500% last 3 months. Their operating margin is 72% which is also insane. Its essentially an indicator of markup against costs - true profits. Apple is known as offering famously overpriced "you pay for the name but you get pretty good service" products.. And their operating margin is just 27%. Any common huge grocery store you pick as comparison will be sitting at about 3-5% operating margin.
Don't believe any of them if they say they 'can't afford' to RMA you. Memory companies are currently the most valuable businesses in the world due to the AI market stupidity, and absolutely swimming in cash.
It won't hurt asking but if you think just because their profits are up they'll be fine replacing that RAM when the alternative is to simply have the customer buy new, now expensive RAM (because what else would they do?), then I am not sure what to say.
You could just say 'I sadly live in a country with lax consumer protections' and move on. I'd empathize.
If the product is faulty and within the mandated warranty or reasonable lifespan of the product, the manufacturer or supplier legally must remedy it in most countries.
I'm going to contact them today. G.skill says they have a lifetime warranty on their RAM, and these 2 sticks were bought in December 2024 (for $65...)