this post was submitted on 21 Apr 2026
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JetBlue told a grieving customer to clear his cookies after a $230 price hike—then deleted the evidence (fortune.com)
submitted 2 days ago* (last edited 2 days ago) by return2ozma@lemmy.world to c/technology@lemmy.world
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[–] pelespirit@sh.itjust.works 89 points 2 days ago (2 children)

JetBlue is hardly the first airline to fall into the limelight for potentially changing its prices based on a user’s browser history.

The Federal Trade Commission has studied surveillance pricing methods since 2024, and found retailers often used people’s personal information to set individualized pricing information. FTC Chairman Andrew Ferguson said he “directed staff to start examining” if new disclosure rules are needed by companies during a Senate Commerce Committee earlier this month.

[–] toiletobserver@lemmy.world 82 points 2 days ago (2 children)

or, OR... We could ban the fuckery

[–] CorrectAlias@piefed.blahaj.zone 42 points 2 days ago (1 children)

The best I can do is give tariff refunds to companies and fuck over the lower class.

[–] FauxLiving@lemmy.world 18 points 2 days ago (1 children)

Earn $10B doing illegal stuff, settle with the FTC for a $10 million dollar fine and don't have to admit wrongdoing and/or a deferred prosecution agreement with no teeth or oversight.

[–] HeyThisIsntTheYMCA@lemmy.world 8 points 1 day ago

Fine is seen as a cost of doing business

[–] IMALlama@lemmy.world 8 points 2 days ago

Not likely under Trump sadly

[–] Maeve@kbin.earth 13 points 2 days ago

According to a California audit last month which analyzed open network traffic across more than 7,600 popular websites scanned from California, over half (55%) of sites set advertising cookies even after users explicitly rejected them. More than three-quarters (78%) of consent banners failed to enforce the user’s choice at all, while Google ignored 86% of opt-out requests.