this post was submitted on 08 Apr 2026
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This support stuff (for problems that occur often enough for anyone to build experience) is one thing I've found AI is pretty good at. Even more obscure issues, and especially open source stuff because it was probably trained on the source code as well as any public support forums.
So this might stop being a factor, or as big of one, when an intern and an AI can figure out most issues in an afternoon.