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this post was submitted on 17 Sep 2024
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Hello,
Thank you for reaching out. TL;DR: We're real people, a real business, providing a real Lemmy service.
Lemmy is provided as a fully managed hosting service on our scale-out App Cloud. This includes automatic updates, backups, and customized security. Note, this is not a VPS. It's a custom built infrastructure designed specifically for applications. While you have direct SSH access, Lemmy is provided as SaaS. Essentially, you don't need to lift a finger. Just use Lemmy and we'll work in the background to keep it running.
Technicians are trained in Lemmy, and provide direct support for the application. That includes support for related software such as Voyager, or Mlmym.
The business is registered as Operation Enterprise, a Florida LLC. Document number: L09000070587
You can find additional information including our FAQs and policies at https://www.knthost.com/policies
To get started, simply order service at https://www.knthost.com/lemmy and point your domain(s).
Please let me know if I can be of any further assistance.