Check in your about menu for the customer support email. I shit you not, qidi will help you do just about anything with their machines. They sent me a video for how to rewire the motors on my x-pro to run in reverse as part of my efforts to make it be Bowden feed as well as writing cura specs for my custom extruder head. I've never met a company as down to clown as qidi and I'll rep them until I die for it.
3DPrinting
3DPrinting is a place where makers of all skill levels and walks of life can learn about and discuss 3D printing and development of 3D printed parts and devices.
The r/functionalprint community is now located at: or !functionalprint@fedia.io
There are CAD communities available at: !cad@lemmy.world or !freecad@lemmy.ml
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If you need an easy way to host pictures, https://catbox.moe/ may be an option. Be ethical about what you post and donate if you are able or use this a lot. It is just an individual hosting content, not a company. The image embedding syntax for Lemmy is 
Moderation policy: Light, mostly invisible
I've also got a Q1 Pro but I haven't done a lot of tinkering myself. However, I did want to leave this link here since you asked about how to change the firmware: https://github.com/Phil1988/FreeDi