this post was submitted on 11 Oct 2025
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Mildly Infuriating

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Home to all things "Mildly Infuriating" Not infuriating, not enraging. Mildly Infuriating. All posts should reflect that. Please post actually infuriating posts to !actually_infuriating@lemmy.world

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Their website is broken. I can't message or follow-back my friend who asked me to make an account. TikTok Support's solution: block my friend. Support ticket screen shots in the comments.

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Uninstall malware. Problem solved.

[โ€“] slaneesh_is_right@lemmy.org 23 points 1 month ago (1 children)

People using tiktok is more infuriating than tiktok being down

[โ€“] Sergio@piefed.social 3 points 1 month ago

It makes sense now.

  • tiktok being down = MILDLY infuriating (the name of this community)
  • people using tiktok = MASSIVELY infuriating
[โ€“] Delta_V@lemmy.world 13 points 1 month ago (2 children)
[โ€“] Armand1@lemmy.world 20 points 1 month ago (2 children)

This really is a fucking clown show.

I assume what's happening here is that they have a bot that will reply a few canned response vaguely related to what you've said in the one message.

I don't suppose there is a way to actually reach a human? This shit should really be illegal.

[โ€“] sidebro@lemmy.zip 17 points 1 month ago (1 children)

Doesn't have to be a bot, it could also be an underpaid employee of some outsourced callcenter working with templates. It's a clown show either way.

[โ€“] Delta_V@lemmy.world 7 points 1 month ago (1 children)

Yeah, not sure if its badly configured AI, or an employee not getting paid enough to care.

I wonder if their staff have a ticket quota system that lacks oversight of whether or not the ticket's support needs were actually addressed before it was closed?

[โ€“] melroy@kbin.melroy.org 0 points 1 month ago

Clearly some predefined templates involved.

And most likely a underpaid and overworked employee living in the basement of his mother's house, working 10 hours 7 days per week.

[โ€“] tal@olio.cafe 1 points 1 month ago (1 children)

This shit should really be illegal.

I suspect that if you mandated human support for unpaid services that the Threadiverse wouldn't exist.

[โ€“] Armand1@lemmy.world 2 points 1 month ago

That's fair enough.

I think there is some rule that you just provide contact details somewhere on your website, though some companies try super hard to hide it.

The problem is sometimes the contact method is 12 layers of FAQ pages and web forms. Trying to reduce load is one thing, actively avoiding resolving issues is another.

[โ€“] melroy@kbin.melroy.org 4 points 1 month ago

These are just predefined responses with maybe some Ai.

Just go away from TikTok.

[โ€“] xxce2AAb@feddit.dk 10 points 1 month ago

Given that TikTok has just been handed over to fucking Larry Ellison, that might be for the best. Delete your account.

No seriously. Do it now.

[โ€“] potoo22@programming.dev 6 points 1 month ago (3 children)

Once Oracle has control over it, it has to get better... right? Right!?

[โ€“] Delta_V@lemmy.world 6 points 1 month ago

I suspect this is incompetence, but once Oracle gets it the enshitification will be due to malice.

Know anything about Oracle products? Lol

[โ€“] joyjoy@lemmy.zip 1 points 1 month ago* (last edited 1 month ago)

Oracle will sue YouTube and Instagram for copying tiktok's format.

[โ€“] cloudless@piefed.social 6 points 1 month ago

Why would you actively seek to use a malware site?