this post was submitted on 23 Oct 2025
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[–] otacon239@lemmy.world 76 points 1 month ago (14 children)

Consequences? For Amazon?

lol… lmao even

[–] falseWhite@lemmy.world 35 points 1 month ago* (last edited 1 month ago) (13 children)

They do have contracts and are obligated to provide a certain "up time", which is usually 99% or so. If they fail to provide that, they are liable to compensate for the losses.

Or do you think that Amazon is above the law and no other company could sue them?

It all depends on what kind of contracts they have.

[–] WASTECH@lemmy.world 8 points 1 month ago (2 children)

These contracts do not stipulate reimbursement for lost revenue. The “uptime guarantee” just gets you a partial discount or service refund for the impacted services.

It is on the customer to architect their environment for high availability (use multiple regions or even multiple hyperscalers, depending on the uptime need).

Source: I work at an enterprise that is bound by one of these agreements (although not with AWS).

[–] village604@adultswim.fan 4 points 1 month ago

It's not at all uncommon for fines to be built into an SLA

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