Technology
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Good make them pay
While I'm all for holding CS accountable for what happened, thisis not the way how to do it and to whom they should be accountable. If there's any lawsuit, it should come from the customers who have been affected by the outage, not some fucking investors and shareholders that probably kept pressuring CS for the last several years to reduce costs and increase revenue, that are now scrambling to avoid consequences of their endless greed ruining companies they don't care about by forcing endless growth at all costs and doing as much as they can to prevent internal investments, because that's not what makes the line go up.
Fuck them. I hope they loose and have to eat their losses + expensive lawsuit. If CS would be able to actually invest their revenue internally, instead of it feeding pockets of greedy investors who give literaly zero fucks about the product or the service, this may not have happened.
I saw that happen at the cybersecurity company I was working at, when we got acquired by investors. Several milion of profit after costs suddenly wasn't enough, and we had to reduce already non-existent internal projects or investments, that we have already been lacking to be able to do our job properly.
This is presumably part of what would be at issue in court. The shareholders are claiming they were lied to. We'll see how that holds up.
I really hope that CS will come up with recipes and emails where the board specificly "strongly recommended" that they reduce operation costs or denied internal investments. It probably won't happen, because such pressure from investors is usually pretty vague, i.e they don't literally tell you to cut corners, but they strongly suggest that if you won't somehow increase revenue, you (the management) will have problems. Of course, it's up to you how you do it, but to meet their often unrealistic demands, just doing a better job while also investing into internal failsafes is often simply not possible. It's a loss-loss situation for CS, but I really hope they won't loose this legal battle.